Privacy Policy

Effective Date: 1/1/2024

At Rich Life Experience (referred to as "RLX," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, www.rlxnow.com, or engage with our services. Using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information:
    This may include your name, email address, phone number, postal address, and other details you provide when registering for events, making purchases, or signing up for newsletters.

  • Payment Information:
    When you purchase event tickets or services from us, we collect payment information, such as your credit card number, billing address, and other necessary details to process payments securely.

  • Device and Usage Data:
    We collect data about the device you use to access our website, including your IP address, browser type, operating system, and browsing activity, such as the pages you visit and the duration of your visit.

  • Cookies and Tracking Technologies:
    Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand your preferences and improve our website's functionality. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services:
    We use your information to process event registrations, payments, and service requests, ensuring a seamless experience when attending RLX events or interacting with our brand.

  • To Improve Our Website and Services:
    Data collected helps us enhance our website's performance, personalize content, and improve the overall user experience.

  • To Communicate with You:
    We may use your contact details to send you important updates, newsletters, event invitations, and promotional materials related to the Rich Life Experience. You can opt out of promotional communications at any time.

  • To Ensure Security and Compliance:
    We use your information to detect, prevent, and respond to fraud, security breaches, or legal violations, ensuring compliance with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers:
    We may share your information with trusted third-party service providers who assist us with payment processing, event management, email marketing, and website analytics.

  • Legal Obligations:
    We may disclose your information if required by law, regulation, or legal process to protect our rights, privacy, safety, or property.

  • Business Transfers:
    Your personal information may be transferred as part of a merger, acquisition, or sale of assets.

4. Security of Your Information

We prioritize the security of your data. We implement industry-standard security measures, including encryption, firewalls, and secure access protocols, to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is entirely safe, and we cannot guarantee the absolute security of your data.

5. Your Data Rights

You have the right to:

  • Access Your Information:
    Request details of the personal data we hold about you.

  • Correct Your Information:
    Request corrections to any inaccuracies in your personal information.

  • Delete Your Information:
    Request to delete your personal information, subject to legal and contractual obligations.

  • Opt-Out of Marketing:
    Unsubscribe from our marketing communications by following the "unsubscribe" link in our emails.

To exercise these rights, please get in touch with us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services not operated or controlled by Rich Life Experience. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before interacting with them.

7. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal data from a child under 13, don't hesitate to contact us, and we will take appropriate steps to delete the information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rich Life Experience
Email: info@rlxnow.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.